To get a license agreement renewal in Legal Tech, you need to get high scores with certain law firms on a revolving basis. These milestones range from achieving high usage rates to meeting “soft” metrics that can be difficult to measure but are critical to the technical evaluations of some law firms.
Fish & Richardson global intellectual property law firm closely monitors the impact of software on productivity. “In general, when it comes to software used by our attorneys, the most important metric we track is improved productivity and efficiency for our attorneys,” said Beau Mersereau, Fish & Richardson’s chief legal technology solutions officer . “We’re really trying to figure out how many hours or minutes we can save doing a task. The ultimate goal there is to work efficiently on something. “
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