The Laundress Bacterial Infections Result in Massive Recall and Class Action Lawsuit

In the lawsuit, Murphy claims she purchased the products based on the belief that they were safe and that advertisements made by the manufacturer that the cleaning products are “non-toxic” and “eco-friendly” made them suitable for use.

“In making the false, misleading, and deceptive representations and omissions described in, Defendant knew and intended that consumers would pay a premium for Products under the – false – belief that the Products were safe and free of toxins”, the lawsuit states.

Murphy states that as a result of these misrepresentations, she and her family, along with many other consumers have suffered from respiratory infections, skin infections, rashes, and hives as a result of the exposure to the contaminated laundry cleaning products.

The complaint alleges that Unilever engaged in unfair and fraudulent conduct, false and misleading advertising, and unjust enrichment, among others claims. Murphy’s complaint seeks class action status to represent herself, and all other class members who paid a premium for the contaminated products.

The Laundress Recall Announced After Suspected Illnesses

A Laundress safety notice was first issued on November 18, instructing customers to immediately stop using all of the company’s products due to the potential for them to be contaminated with elevated levels of bacteria. At the time of the safety notice, the company stated that their current investigation had not revealed any adverse health impacts related to the issue.

The company subsequently issued an updated safety notice on November 21, indicating that it was working with the CPSC to identify the root cause of the potential bacteria presence. The update reiterated for consumers to immediately stop using all lines of cleaning products. The CPSC announced the recall just days later.

However, the recall further revealed additional bacterial infections could be present in the products, warning consumers of the risk of the presence of Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas.

The recall includes approximately 270 different Laundress laundry detergent, fabric conditioner and other cleaning products that have lot codes beginning with a prefix letter F and the last four digits numbered9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less.

A total of approximately 8 million products manufactured from January 2021 through September 2022 are impacted by the recall. For a full list of the recalled products, please visit The Laundress recalled product list.

The CPSC recall indicates consumers should immediately stop using the affected products, and can request a refund by using a photo of the lot code with their initials and date written in marker, or with a receipt. If consumers purchased the product through the company’s website, they can submit their e-mail address to get the refund instead. The refund is limited to customers who purchased the affected products in or after January 2021.

Consumers with questions can call The Laundress at 800-681-1915 or visit the website at

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