On January 15, Lambert Avocat Inc. filed a class action lawsuit against Nintendo, according to a post on its Facebook page. The lawsuit seeks reimbursement for consumers who have experienced manufacturing defects on their Nintendo Switch controllers such as Joy-Con and Pro controllers. The drift problem was also seen in the smaller Nintendo Switch Lite. The Quebec-based company believes that Nintendo’s continued sale of defective controls is in violation of consumer law, which allows a consumer to expect a product to meet quality standards when purchased.
This is one of several class action lawsuits against Nintendo that were first filed in 2019. Since then, Nintendo has been offering free repairs of defective controllers and systems in selected countries. Nintendo executives have also made comments on this issue. Nintendo President Shintaro Furukawa apologized for the problem (via Kotaku), and Nintendo of America President Doug Bowser told Polygon in an interview that the company is paying close attention to the hardware it has sent in for repairs to make future improvements.
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Despite hardware revisions and the release of a Switch Lite system, no improvements were seen in the console’s lifespan. In the meantime, consumers whose countries are not covered by free repairs have no choice but to repair the Joy-con Drift themselves or purchase a new pair. Those who wish to join Lambert Avocat Inc’s class action lawsuit can visit their website.
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