Legal tech company met COVID’s unprecedented challenges by adapting existing systems

“I look at their needs and try to create systems that adapt to their needs so that their work environment is not disturbed.”

A disturbance in the work environment was what the court system saw and what Kennaley and Lanctot then tried to correct.

Lanctot is also the deputy judge for the Small Claims Court. Through this role, he has developed an understanding of how the judicial system works “from the other end,” he says. He has witnessed the interaction between court staff and judges and used this knowledge of their communication habits to inform his and Kennaley’s system.

“It was a big project, but the best part was that I had almost everything built in pieces in all of the different systems I had,” says Kennaley. “So the exercise really was to elicit Jeff because as a lawyer and as a judge he has a lot of knowledge … about the workflow and processes that the court systems have, and taking my puzzle pieces and applying this problem.”

Lanctot, Kennaley and their team have developed Dockets, an electronic case management system that can be used to file and track court documents, conduct remote litigation and provide online court services. On December 30, 2020, Dye & Durham became a partner after acquiring a controlling interest in the company.