ANALYSIS: Survey Results Hint at Legal Tech/Workload Disconnect

Preliminary results from Bloomberg Law’s Legal Technology 2021 survey (currently receiving responses) suggest that while legal technologies improve lawyers’ workflow, few respondents actually see a decrease in their workload.

According to last year’s survey, the increasing adoption and use of legal technology in day-to-day work processes offers employees benefits such as less time for routine tasks and more time for higher-level tasks. Initial results from Bloomberg Law’s Legal Technology 2021 survey show that the benefits of using legal tech persist, with nearly three-quarters of respondents reporting that they have seen improved workflows in the past 12 months.

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However, despite the added efficiency that comes with the increasing adoption and use of legal tech, only 19% of respondents say that their workload has decreased in the past 12 months.

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As companies continue to use legal tech and streamline tasks, executives should consider how to leverage these workflow improvements. Such efficiency gains offer companies the opportunity to focus on improving the workplace, for example by helping to improve wellbeing and reducing burnout. In order to retain talent, companies should recognize and respond to the achievements of their employees in increasing efficiency and reducing costs by giving employees space to learn new skills and to achieve work-life balance.

How has the use of Legal Tech affected your workflow? Click here to take the Legal Technology 2021 survey!

Bloomberg Law subscribers can find related content on our Survey, Reporting, and Data Analysis pages and In Focus: Legal Technology.

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