As we noted in our previous post, some law firms were struggling to switch to remote working when the pandemic broke out last year. For many, the solution was the cloud. As companies look forward to the end of the pandemic, they see how cloud-based solutions can play a critical role in how they work.
What about your company? You might see how the benefits of the cloud can make your team more efficient and your work more profitable. But how do you argue when stakeholders across the company are reluctant to say goodbye?
For more useful insights that can help you improve your case, see the new Thomson Reuters white paper, “Taking the Cloud by Storm: Maintaining Business Continuity During a Crisis.” It provides a framework that describes in detail how cloud-based solutions can support a remote workforce.
Building the arguments for your company to implement a cloud-based solution
One approach is to look at the cornerstones of your company’s practice. How could the cloud help you? Here are a few ways the cloud can improve the performance of your business:
Keep track of all tasks related to a particular matter
It is imperative to achieve beneficial results for your customers. However, this can be a difficult challenge, especially in a remote work environment. The cloud offers a clear path. Cloud-based collaboration tools enable everyone involved to access important information from anywhere. They also help ensure that all stakeholders have the most accurate and up-to-date information to keep everyone in the loop.
Stay in touch with customers
Even if everyone is working remotely, you need to stay connected with your customers. You urgently need to address issues such as: B. Issue updates, strategy discussions, and document signatures to name a few. Cloud-based customer portals and virtual meeting technologies keep companies connected to their customers. They also enable (at least virtually) face-to-face communication, the type of face-to-face interaction that is critical to maintaining a strong customer relationship.
Deliver timely and accurate answers
Of course, customers always want well-founded answers to their questions. During a crisis, they usually want it faster than ever. From questions about status and costs to questions about the next steps, a cloud-based solution can provide the answers you need – and which you can access from anywhere.
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Remote working doesn’t just affect law firms and their clients. Courts also work remotely. And some experts say some of these procedures will remain virtual even after the pandemic ends – suggesting that cloud-based video conferencing and other communication technologies will remain indispensable tools.
Manage back office functions
Smooth back office processes are essential for every company. Any technology that supports the planning, finances, time and billing of your company, as well as the related functions on the company side, must be available to remote workers. And that is exactly what a cloud-based solution can offer.
Help your business move to the cloud
From the day-to-day work of customer-facing professionals working on legal matters to back-office support functions, there is no aspect of your company’s business that would not benefit from moving to the cloud. With a clearer understanding of these benefits, you can begin building the business model for the cloud.