Judge denies Cleveland Clinic’s move to dismiss lawsuit alleging ‘deceptive’ radiology billing practices
A judge from Cuyahoga County, Ohio recently denied an attempt by the Cleveland Clinic to dismiss a class action lawsuit alleging that it committed dishonest billing practices for radiological services.
The lawsuit filed by Amanda van Brakle in August alleged the healthcare giant violated the Ohio Consumer Sales Practice Act, alleging the Cleveland Clinic’s “unfair” and “misleading” billing practices caused confusion and stress that financially hurt patients. The Cleveland Clinic states that the rules contain no language suggesting such regulations apply to medical billing by health care providers.
According to the lawsuit, van Brakle visited a Cleveland Clinic facility in Lakewood, Ohio for imaging services in August 2018. She says the health system never told her she could get an estimate for the procedure, and she hasn’t received one. During her visit, she paid $ 25 for the exam but did not receive a receipt. Over time, she paid $ 288 for the radiographic exam, but those payments went to other services rather than the imaging exam.
Later in 2018, the institution hired a debt collector to collect what van Brakle called an “inflated” balance sheet for her imaging study.