Google Stadia Faces Class-Action Lawsuit For 4K Claims

Google is facing a class action lawsuit over its Stadia advertising, initially claiming that all of the service’s games will run at 4K / 60fps.

A new class action lawsuit has been filed against Google alleging the company made misleading claims about the frame rate and resolution performance of games on its cloud gaming service. Stages. Google Stadia was unveiled at the Game Developers Conference (GDC) in 2019. It was marketed as a service that allows people to play video games without a console by streaming games from Google servers to someone’s phone, tablet, or Chrome browser, or Chromecast. Google began public experimentation with cloud games in 2018 with Project Stream, which, through a partnership with Ubisoft, allowed users to stream the popular game Assassin’s Creed Odyssey for free via Google Chrome.

From the very beginning, Google marketed Stadia with more processing power than the top performing consoles at the time of its announcement – the PlayStation 4 Pro and Xbox One X – so the service would run those games better than its console competitors. Only a handful of games were available at launch, and Stadia’s library continued to be a vulnerability to the service. In early February, Google announced that its two first-party studios in Los Angeles and Montreal will be closing and that the focus will be mainly on third-party games.

Related: Google Stadia employees praised for “great strides” ahead of layoffs

A post on ClassAction.org (via GamesIndustry.biz) detailed the class action lawsuit alleging that Google made deliberately fraudulent claims about the quality of its service in order to make more money with consumers. Google used examples of games like Doom Eternal, Red Dead Redemption 2, and the ongoing service game Destiny 2, which require expensive high-performance PCs and game consoles in order to achieve the advertised 4K resolution at 60 frames per second (fps). The media and Twitter asked questions about Stadia’s performance for users with slow internet connection speeds, and Google doubled down on its claim that games would run at 4K / 60fps for those users.

Phil Harrison Google Stadia

Right before Stadia launched, Google tweeted that its service would perform below 4K / 60fps for users with slower internet connections. The suit says this was done “quietly” and that it was “an obvious effort to cover up the false information that was soon to come to light”. The post goes into greater detail on a previous lawsuit with similar allegations that Google settled, and sends $ 10 vouchers to “current and past subscribers” to purchase games from the Stadia store. Plaintiffs in that lawsuit attempted to reach a private settlement with Google, but Google “refused to pay the plaintiff fair and reasonable legal fees,” which were “a small percentage of the time the plaintiff’s attorney spent on the matter “.

The way Google promoted Stadia and the validity of its claims to Stadia’s performance have been called into question since it was announced. Other cloud-based gaming platforms launched after Stadia, like Amazon’s Luna platform and Microsoft’s streaming service tied to Xbox Game Pass (formerly called Project xCloud), but performance is an issue that many Streaming platforms for video games is going beyond your head. Access to high-speed internet connections is not widespread in the US, especially not in rural areas. Many places where fast internet is available also have to deal with restrictions on how much data can be used before incurring additional charges. As such, it may take a while for video game streaming to become widespread.

Definitely, Stages Users who have been affected by this issue do not need to do anything until the lawsuit is resolved (if so). After that, they would have to file a lawsuit online to benefit from the billing. For more information on filing a claim, see the source’s website.

Next: Terraria Creator cancels Stadia publishing after Google banned its account

Source: ClassAction.org (via Gamesindustry.biz)

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Josiah Byler
(5 articles published)

Josiah Byler is a freelance news writer for Screen Rant. He graduated from Grady College of Journalism and Mass Communication at the University of Georgia in 2020 with a degree in Journalism. While in college, he covered local video game events such as DreamHack in Atlanta and SIEGE Con. Josiah, who lives, reads, or tries to rank higher than Silver in the competitive mode of Overwatch for not following the news and reporting on it, Josiah, who lives, reads, or tries in Savannah, Georgia.

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